Customer care
Clarity is part of the product.
A beautiful storefront is not enough. Customers deserve precise product facts, visible next steps and a useful recovery path when something goes wrong.
Delivery
Regions, timing and costs.
02Returns
Eligibility and next steps.
03Contact
Product and order support.
Questions, answered honestly
Can I order now?
Not yet. The site is in catalogue-preview mode while product, contact, delivery, payment and policy facts are verified.
Why are there no prices?
The owner has not confirmed final prices. Coastal Couture will never invent or estimate a live price from an image.
What sizes are available?
Size ranges and fit guidance remain unverified. They will appear on each product page only after confirmation.
Do you deliver nationwide?
No nationwide promise has been made. Delivery areas, timing and fees are being established.
Can I pay cash on delivery?
COD is not active. It requires an approved area, confirmation and failed-delivery process before launch.
How do returns work?
The final policy is still under review and will be visible before sales open.